Privacy Policy

Your privacy and the security of your Personal Information is important to us. So, we want to transparently explain how and why we collect your personal data and choices you have regarding this process. If you have any questions, please contact us by email at privacy@blokas.io.


Information We Collect

When you purchase something from our Store or interact with our online Services based on your interaction and consent we may collect Information, such as your email, name, address, IP address, date and time of your interaction, your browsing patterns, or your device Information. No sensitive personally identifiable Information is collected automatically without your consent. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


How Do We Use Your Information

Personal Information
We are processing your Personal Information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests. We use the Information generally to provide you our Services, fulfill any Orders placed (including processing your payment data, arranging for shipping, and providing you with invoices and/or Order confirmations), to communicate with you, screen our Orders for potential risk or fraud, and when in line with the interest you have shared with us and your consent, which is expressed by your active actions, provide you with news or advertising relating to our Products or Services.


Non-Personal Information
We use the Non-Personal Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Third Parties & Disclosure

We use a select number of trusted external service providers listed bellow for certain technical tasks. These service providers are carefully selected and meet high data protection and security standards. We only share Information with them that is required for the services offered. In any other cases we will only pass your data on to third parties without your explicit consent if we are obliged to do so by law.


Shopify
We use Shopify to power our online store. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction data is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers. You can read more about how Shopify secures and uses your Information here: https://www.shopify.com/legal/privacy.


Google
We use Google Analytics with anonymisation layer enabled to help us understand how our visitors use our Services. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Also we use Google Adwords to advertise our Products and Services. You can opt out of targeted Google advertising here: https://www.google.com/settings/ads/anonymous


HotJar
We use Hotjar in order to better understand our users’ needs and to optimize our Services. You may opt-out from having Hotjar collect your Information when visiting a Hotjar Enabled Site at any time by visiting this Opt-out page and clicking ‘Disable Hotjar’ or enabling Do Not Track (DNT) in your browser.


Mailerlite
We use Mailerlite to manage our Newsletter. You can read more about how Mailerlite uses your Personal Information here: https://www.mailerlite.com/privacy-policy. You can Opt-out from our Newsletter anytime via the unsubscribe link.


Facebook
We use Facebook to advertise our Products and Services. You can opt out of targeted Facebook advertising here: https://www.facebook.com/settings/?tab=ads. Additionally, you can opt out of some of the other behavioural advertising services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Disqus
We use Disqus to manage comments on our Website. Using Disqus comments form you are able to choose how much, if any, of your Personal Information you want to disclose. You can read more about how Disqus uses your Information here: https://help.disqus.com/terms-and-policies/disqus-privacy-policy.


Slaask
We use Slaask to integrate a real-time support chat on our Website. Using Slaask you are able to choose how much, if any, of your Personal Information you want to disclose. Slaask is fully GDPR compliant. You can read more about their privacy practices here: https://get.slaask.com/general-data-protection-regulation-gdpr/.


Cookies

We directly use cookies to collect standard anonymised Information. We do this to find out things such as the number of visitors to the various parts of the site or check if the visitor have previously accepted the terms of this very policy. We collect this Information in a way which does not personally identify anyone.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://allaboutcookies.org. Also, as described above, you can directly manage how some of our external service providers stores cookies.


Data Retention

When you place an order through the Website or use our online Services, we will store your data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain your Information as required by law.


Your Data & Your Rights

You may be aware that a new European Union law, called the General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. By the law you have the right to access your Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via privacy@blokas.io.


Age of Consent

By using our online Services, you represent that you are at least 16 years old, or that you have given us your consent to allow any of your minor dependents younger than 16 to use our online Services. We do not knowingly collect personal data from children under 16 years. If you are under the Age Limit, please do not use our Services, and do not provide any personal data to us.


Links to Other Websites

Our Websites may contain links to websites operated by other people or companies. Those websites may have their own privacy policy or no privacy policy at all. We do not have any responsibility for those websites, and we provide the links solely for the convenience of our visitors.


Changes to this Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated.


Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email at privacy@blokas.io or by mail to Užupio g. 5-13 Vilnius LT-01200, Lithuania.

© 2018 Vilniaus Blokas UAB | Address: Užupio g. 5-13, LT-01200 Vilnius, Lithuania | Company no: 304090788, VAT no: LT100009648015 | Contact: hello@blokas.io