Limited Warranty

If you have purchased a hardware product directly from UAB VILNIAUS BLOKAS
(Blokas) or from an official reseller, you are considered a Customer
for purposes of coverage under this limited warranty.

Blokas warrants that the Product will be free from defects in material or
workmanship for a Warranty Period of 12 months from the date of the
purchase of the Product by you, the Customer.

Please e-mail support@blokas.io for details on how to raise an issue in
relation to your purchase.


Warranty Coverage

In the event of a defect covered by this limited warranty, Blokas will, at its sole option and free
of charge to Customer, repair, replace or refund the purchase price
paid.

Product that has been repaired or replaced under this Limited Warranty
policy will have warranty coverage for the longer of 90 days
from the date of repair or replacement; or the remaining original
Warranty Period. Replacement parts used in the repair of the Product
may be new or equivalent to new or refurbished.

VILNIAUS BLOKAS MAKES NO OTHER EXPRESS WARRANTIES
EXCEPT AS PROVIDED HEREIN, AND ANY AND ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE SHALL ONLY BE IN EFFECT DURING THE 12
MONTH WARRANTY PERIOD PROVIDED HEREUNDER. LIABILITY
OF VILNIAUS BLOKAS ON ANY WARRANTY CLAIM SHALL BE
LIMITED TO THE ACTUAL PURCHASE PRICE PAID. VILNIAUS
BLOKAS SHALL NOT BE RESPONSIBLE TO CUSTOMER OR ANY
THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL OR
INDIRECT DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF
PROFITS, LOSS OF DATA, REVENUES, SALES, BUSINESS,
GOODWILL OR USE.


Exclusions and Limitations

This Limited Warranty policy applies only to hardware products manufactured by
or for Blokas that contain a valid serial number.
Blokas has no obligation to repair, replace, or provide refunds in the
following instances:

  • If the alleged defect arises because Customer has altered or repaired
    the Product without the prior written consent or authorization of Blokas;
  • If Customer did not follow any applicable instructions for proper
    storage, usage, or maintenance of the Product;
  • If Customer has failed to notify Blokas of any defect where the defect
    should have been reasonably apparent on inspection;
  • If Customer fails to notify Blokas of the defect within 12 months of
    Blokas’ shipment of Product to Customer.

This limited warranty does not cover the cost of shipping the defective
Product to Blokas for repair, or the cost of express-shipping the
repaired or replacement Product to Customer.

© 2024 Vilniaus Blokas UAB | Address: Užupio g. 5-13, LT-01200 Vilnius, Lithuania | Company no: 304090788, VAT no: LT100009648015 | Contact: hello@blokas.io